5 Ways Direct Mail Still Works in 2023

direct mail

In an increasingly digital world, it can be easy to overlook the effectiveness of direct mail as a marketing tool. Many people go as far as to say that direct mail is a dead tactic best forgotten. However, this can’t be further from the truth, as direct mail still plays a significant role in marketing. In fact, recent studies show that direct mail still has a higher response rate than email marketing. Here are five reasons why direct mail still works in 2023.

1. Personalization

Marketers have been talking about personalization for years, and for a good reason. Consumers are more likely to respond to marketing messages tailored to their interests and needs. Direct mail offers an opportunity to personalize the messaging and design to the individual recipient. 

This can be done through variable data printing, allowing customized content and images based on the recipient’s demographics, purchase history, and other data points. Personalization can also extend to the packaging of the mail piece, such as using a custom envelope or adding a handwritten note. Personalization can make the recipient feel valued and increase the likelihood of a response.

2. Tangibility

One of the benefits of direct mail is that it is tangible. Unlike digital marketing messages that can be quickly deleted or forgotten, direct mail pieces can be held, touched, and displayed. This physical presence can make a lasting impression on the recipient and increase the likelihood of a response. 

Direct mail pieces can also be designed to stand out in the mailbox. The tangibility of direct mail can make it more memorable and impactful than digital marketing messages.

3. Targeting

Direct mail offers the ability to target specific demographics and geographic areas. This targeting can be based on data such as age, income, and location. By targeting specific audiences, direct mail can reach the right people with the right message. 

This precision targeting can result in a higher response rate and more efficient use of marketing dollars. You can also use direct mail with digital marketing efforts to create a multi-channel approach that reinforces the messaging and increases the likelihood of a response.

4. Brand Awareness

You can use direct mail to build brand awareness and recognition. A brand can establish itself in the recipient’s mind by consistently sending mail pieces with a consistent design and messaging. 

Direct mail can also introduce a new product or service to potential customers. A brand can encourage recipients to try their product or service by sending a sample or a special offer. Direct mail can also reinforce a brand’s messaging and positioning. By using a consistent brand voice and design, a brand can create a cohesive image in the recipient’s mind.

5. Measurability

Direct mail offers the ability to track and measure the effectiveness of a campaign. This can be done through response rates, conversion rates, and other metrics. By tracking these metrics, a brand can determine the return on investment of its direct mail campaign and make adjustments as needed. 

Direct mail can also test different messaging and design elements to determine what resonates best with the target audience. This measurability can make direct mail a more effective and efficient marketing tool.


Direct mail may not be the newest or flashiest marketing tool, but it still plays a significant role in the marketing landscape. By offering personalization, tangibility, targeting, brand awareness, and measurability, direct mail can be a highly effective way to reach potential customers. In an increasingly digital world, direct mail can offer a way to stand out and make a lasting impression. Direct mail will likely remain a valuable marketing tool in the future.

Call us today at San Jose Direct Mail to take advantage of our high-quality direct mail advertising services. We can help you create a successful direct mail campaign that delivers results. Contact us today to learn more about how we can help you grow your business and reach your customer base.


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